FAQs

Supported Browsers are the Current and Prior Major Release of Microsoft Internet Explorer - IE, Firefox, Safari - Apple/Mac Users only, and Google Chrome. Beta versions are not supported, you must have JavaScript enabled, and support 128-bit encryption.

We do not recommend using a Beta version of any browser. When new versions of browsers are fully tested and deemed compatible with our Online Banking product, they will be listed as a supported browser.
Just contact any of our branch locations or call our Electronic Banking department at (509) 664-5454.
After you have logged into Online Banking, select 'Options'. You will be able to change your password, Online Banking ID, email address, as well as set a personal question and answer so that you can utilize the 'Reset Password' feature if your Online Banking account becomes locked.
To be processed the same day, all online transfers must be received before 12:00 a.m. PT. Any transfer of funds made online after 12:00 a.m. PT. will be effective the following business day.
Yes, you can make payments to your loan online if the account you are paying the loan from is also with Cashmere Valley Bank. To be processed the same day, all payments must be received by 12:00 a.m. PT.

By default, the Online Banking has a 10 minute time out feature. If the system is inactive for 10 minutes, the session will automatically terminate.

You will be locked out of Online Banking if you unsuccessfully enter your Online Banking ID or Password 3 times. If you have been locked out, contact our Electronic Banking department at 509-664-5454.

Error messages can display when there has been a communication breakdown between Internet servers. Try repeating the process. If you continue to get the error message, please print the entire message and contact us at 509-664-5454 or via e-mail.
























 

\










We're Here to Help You 


Contact Us

Find a Location Near You


Branch Locations

Open a Personal Account


Open an Account