Checking and Savings FAQs
How can I make a deposit to my Checking or Savings account?
- Any CVB branch lobby
- Use your CVB Visa Debit Card at any CVB ATM to deposit to your account – Savings accounts can be linked to your CVB Visa Debit Card as secondary to your checking account
- Online Banking transfer
- US Postal Service
- Wire Transfer
- ACH (Automated Clearing House)
- Bank to Bank transfer
- Remote Deposit Capture
- Night Drop
How can I access the money in my account?
- Use your CVB Visa Debit Card or checks to make purchases and payments from your checking account
- Use your CVB Visa Debit Card at an ATM to get cash from your account – Savings accounts can be linked to your CVB Visa Debit Card as secondary to your checking account
- Request cash back when using your CVB Visa Debit Card at a store
- Use Online Bill Pay for making payments
- Visit one of our convenient branch locations to request a cash withdrawal, cashier’s check, money order, or wire transfer
- Authorize recurring electronic money transfers to and from your account at another financial institution
Does my debit card have a daily purchase limit?
The daily spending or POS (Point of Sale) limit is $5,000.00 per debit card.
How much money can I withdraw at an ATM?
The daily ATM withdrawal limit is $505.00 per debit card.
How long does it take to receive my new debit card?
We print our debit cards in-branch at the time of account opening.
If you prefer we order an embossed card, you can typically expect to receive the card within 10 business days from the day of the request.
How long does it take to receive my new checks?
You can typically expect to receive your checks within 10 business days from the day of the request.
What should I do if my Debit Card and/or checks are lost or stolen?
Debit Card – To report a lost or stolen debit card, sign into online banking, navigate to the dashboard and card management, select the lost/stolen card, and toggle it to “locked” status. Then do one of the following:
- Visit your local branch to complete the process and obtain your new card
- Call us at (509) 664-5453, Monday – Friday 7:00 AM PT – 6:00 PM PT, Saturdays 9:00 AM PT – 2:00 PM PT
- After hours call (888) 297-3416
Checks—To report lost or stolen checks, call or visit your local branch as soon as possible during regular business hours. You can also log into your online banking to place a stop payment; there is a $25.00 fee for each stop payment requested.
Is there an advantage of eStatements over traditional paper statements?
Not only are eStatements better for the environment, but they are more timely, secure, and convenient. Enrolling in eStatements allows you access to 18 month of prior statement and notice history.
To get started, log into your online banking and click on the E-Documents tab. Follow the onscreen instructions.
Why is there a difference between the Interest Rate and the Annual Percentage Yield (APY)?
The APY is an annualized rate of return that accounts for compounding interest. The interest rate is an annualized rate of return that does not account for the effect of compounding interest.